Privacy Policy

Last updated: 18 June 2026

1. Introduction

TapReceipts ("we", "us", "our") is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your information in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. By using TapReceipts, you agree to the practices described in this policy.

2. Who we are

TapReceipts is a digital receipt service operated from South Africa. For any privacy-related queries, contact us at matthew.aslam@icloud.com.

3. Information we collect

We may collect and process the following information:

  • Account information: your email address and authentication details when you create an account
  • Receipt data: details of transactions sent to your account, including merchant name, items purchased, amounts, dates, and times
  • Merchant information: for businesses using TapReceipts, we collect business details, contact information, and integration credentials
  • Technical information: basic device and usage data needed to operate the service

4. How we use your information

We use your information to:

  • Provide the TapReceipts service and deliver receipts to your account
  • Authenticate your account and keep it secure
  • Allow you to view, download, and export your receipts
  • Communicate with you about the service
  • Improve and maintain the platform

5. Lawful basis for processing

We process your personal information on the basis of your consent, the performance of our service to you, and our legitimate business interests in operating and improving TapReceipts.

6. Sharing your information

We do not sell your personal information. We only share information where necessary:

  • With service providers who help us operate the platform (such as our secure database and hosting providers)
  • Between a merchant and a customer only as needed to deliver a receipt
  • Where required by law or to protect our legal rights

7. Data storage and security

Your information is stored securely using industry-standard encryption and access controls. We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or misuse.

8. Your rights under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to the processing of your information
  • Withdraw consent at any time

To exercise any of these rights, contact us at matthew.aslam@icloud.com.

9. Data retention

We retain your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date reflecting any changes.

11. Contact

For any questions about this Privacy Policy or how we handle your information, contact us at matthew.aslam@icloud.com.